Shipping Information

Quick Purchase with Ambient (room temperature) Delivery

We now offer an ambient service for orders of 3 packs via Royal Mail 24-48 hour delivery.

VSL#3 can be kept out of the fridge for 7 days in total over its lifespan before the bacterial count decreases.

As the product is not shipped in an insulated box with a chill pack, the time taken to pack and deliver your VSL#3 counts towards those 7 days.

Your 7 days is reduced by the amount of time between 12pm on the day of shipment (detailed on your delivery note in the box) and the point at which you place your VSL#3 in the fridge.

If you would prefer to retain the full 7 days, please select our Premium Chill Box Delivery option.

This new delivery option is packed to fit through most UK letterboxes (with depth 3.5cm) and does not require a signature.

Custom Order with Chill Box Delivery

Our premium, next day delivery option is sent via Interlink (DPD) and may, occasionally, take up to 48 hours.

1 box contains 10 sachets, you may order 1 – 20 boxes per shipment

VSL#3 can be kept out of the fridge for 7 days in total over its lifespan before the bacterial count decreases.

Our Chill Box premium delivery option ships your VSL#3 in an insulated box with a chill pack, meaning you retain the full 7 days that your VSL#3 can be kept out of the fridge.

With premium Chill Box delivery you are able to select the date that you would like your VSL#3 to arrive (Tuesday to Friday only) and the parcel must be signed for.